Madhya Pradesh Government Emblem

Labour Department
Government of Madhya Pradesh

 

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dzekad ,Q&10@3@2006@1@9                                       Hkksiky] fnukad 06@02@2006

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INFORMATION TECHNOLOGY COMPETENCIES

FOR EMPLOYEES OF VALLABH BHAVAN

HARDWARE

Sr

Skills

Sub Skills

Performance Indicators

1

Basic understanding of Hardware

·   Capability to identify different hardware types (CPU, Monitor, Keyboard, Mouse, Scanner, Printer)

·   Capability to understand different drive types (Floppy drive, smart card reader, CD ROM, DVD ROM, CD RW)

·   Knowledge of ports on the CPU and different cables.

·   Battery life of UPS in use.

·      The trainee should be able to install a computer properly and boot the system (Unpack and connect all the ports so that the system can be booted).

·      Should be able to remove paper jams from LaserJet / inkjet / dot-matrix printers.

·      Should be able to differentiate CD ROM / DVD ROM / CD RW

·      Ability to clean track ball mouse

·      Ability to change UPS fuse

2

Ability to report basic hardware problems

·   Basic understanding of hardware setup and CMOS settings

·      Should be able to identify RAM malfunction, crashed hard-disk, SMP malfunction and cooling fan malfunction.

 SOFTWARE : OPERATING SYSTEM

Sr

Skills

Sub Skills

Performance Indicators

1

Basic understanding of operating system

·   Ability to identify different operating system including Windows 98, Windows Me, Windows XP.

·   Understanding of file system FAT 32, NTFS.

·   Ability to download and apply security patches.

·   Ability to roll back and operate recovery consol.

·   Ability to run scan disk and defragment drive.

·      Capability of identifying operating system from booted computers.

·      Apply a patch on a provided computer.

·      Boot systems in safe mode perform system rollback, Run scan disk and disk defragmenter.

2

Mouse and Keyboard skills

·   Mouse skills : functions of left, right and central scroll button of mouse.

·   Keyboard : function buttons, command buttons, Keystroke combination.

·      Adjust double clicking speed of the mouse button.  Swap left mouse button function with right.

·      Activate windows task manager (Win XP) by suitable key combination.

3

Basic Operating system skills

·   Understanding of explorer, ability to create a folder, understanding a file on the basis of extension / icon, move a file from one folder to another, make a folder read only, format a floppy drive and copy files on it.

·   Understanding control panel, adjusting display properties, add/ delete a font; differentiate true-type, open type and Unicode font; adding and removing software; adding hardware; adjusting date and time.  

·   Adding Devnagri (Language) key board

·   Adding printer and scanner, printing test page and altering printer settings.

·   Searching files and folders.

·   Refreshing the monitor.

·   Creating file/folder/application software shortcuts.

·      Format a floppy, drag and drop a file on the floppy.

·      Copy a true type font to the fonts folder.

·      Adjust date and time on the system.

·      Enable Hindi in the OS.

·      Search for a file in one of the drive

·      Recognize files based on icons.

 

SOFTWARE : WEB BROWSING AND E-MAIL

Sr

Skills

Sub Skills

Performance Indicators

1

Ability to configure a modem / LAN card and establish a connection

·   Create a new connection for dial up network and setting up a modem.

·   Setting IP address, Proxy Server settings, and subnet mask settings.

·   Enabling OS fire wall.

·   Ability to establish work groups, concept and hazards of sharing drives and folders, giving rights on the workgroup.

·      Trainee should be able to establish a dial up connection and configure a LAN card for browsing.

·      Trainee should be able to transfer large files among work group computers.

2

Ability to search web sites and configure browser

·   Understanding concept of web address (URL) and difference between secure and non-secure site.

·   Setting font size (text size) on the computer.

·   Setting in the internet option of the browser.  Concept of cookies, security settings, privacy settings, enabling JAVA

·   Concept of Digital Signature / Certificates.

·   Working on browser based applications.

·   Saving a web page and storing favourite web sites in the favourite folder.

·   Searching internet through search engines.

·      Trainee should connect to a given website.

·      Adjust the text size on the basis of the layout of the site.

·      Disable cookies on the browser.

·      Apply digital certificate on the machine.

3

Setting up email client

·   Configuring an email client for a given address. 

·   Creating an address book for email IDs and telephone address.

·   Importing already made address books.

·   Sending and receiving mail, checking for Spam and malicious attachments and removing them.

·   Appending digital certificate and encrypting mails.

·      An email ID will be provided to the trainee he/she shall configure that on the client machine.

·      Create an address book with email ID, phone number and address.

·      Append digital certificate provided.

WORD PROCESSING, SPREAD SHEET AND SLIDE PRESENTATION:

WORD PROCESSING:

Sr

Skills

Sub Skills

Performance Indicators

1

Ability to create, modify and save a document

·   Open an existing file, create a new file, save a new file

·   Cut, copy and paste features

·   Insertion of file, picture, symbols etc in the document

·   Find a word and its replacement in the document

·   Find a word and its replacement in the document.

·   Record a new macro, using a macro in a document.

·      Trainee should be able to perform basic document creating task.

·      Trainee should be able to create template and use them for repetitive jobs.

2

Table creation and basic operation on tables.

·   Insertion of table, addition / deletion of cells, rows and columns.

·   Split cells and table.

·   Sorting and converting table to text and vise versa.

·   Applying formula in the tabular format.

·   Filling colour to the cells.

·   Properties of tables.

·      Trainee should be able to create table and format the table according to task given to them.

3

Document formatting

·   Paragraph formatting, font type and size selection

·   Adding bullets and numbering to a paragraph

·   Applying colour to the font.

·   Italics, underline and Bold features application to the text.

·   Applying outline to the paragraph and to the document.

·   Indentation and line spacing.

·      Trainee should be able to format a document.

4

Basic page features and printing a file

·   Inserting Header and footer, page number and page break to a document.

·   File protection - applying password.

·   Page setup - margins, page / paper selection, landscape and portrait layout.

·   Preview the document and printing a file.

·      Trainee should know basic page layout features and printing a portion / complete file.

 SPREAD SHEET :

Sr

Skills

Sub Skills

Performance Indicators

1

Data Entry in the spreadsheet

·   Insertion of text, number and alphanumeric character to a cell.

·   Applying formula and functions (fx)

·      Trainee should know basic data entry in the spreadsheet.

2

Chart creation and modification

·   Creation / selection of chart and applying formatting to the chart.

·      Trainee should know basic operation for chart creation and modifying it.

3

Document formatting.

·   Cell, row and column - height and width.

·   Sorting, searching, filter, validation

·      Trainee should know basic features of document formatting.

4

File protection

·   Cell  protection and file / worksheet protection by applying password.

·      Trainee should know file protection feature.

5

Basic page features and printing a file

·   Inserting Header and footer, page number and page break to a document.

·   File protection - applying password.

·   Page setup - margins, page / page selection landscape and portrait layout.

·   Selection of print area.

·   Repeat header on each page.

·   Preview the spreadsheet and printing a file.

·      Trainee should know basic page layout features and printing a portion / complete file.

 SLIDE PRESENTATION:

Sr

Skills

Sub Skills

Performance Indicators

1

Slide layout

·   Select a slide layout, adding text, graphics to the slide.

·   Applying colour scheme and design to individual slide.

·   Inserting spreadsheet, graphics, picture, symbol etc. to the slide.

·      Trainee should know slide layout

2

Slide Master

·   Applying design, selection of font and colour scheme to the slide master.

·   Notes and handout master.

·      Trainee should know universal design applying through masters.

3

Slide formatting.

·   Applying auto-time and sound to the slide.

·   Applying slide number, date and time.

·   Application of action buttons, animation schemes and slide transition.

·      Trainee should know slide formatting.

4.

Slide arrangement and show

·   Slide sorter and slide show.

·      Trainee should know slide presentation.

5

Save and print a presentation

·   Printing of slide / handout - single slide / multiple slides with / without handout per page with gray scale / colour.

·      Trainee should know printing of presentation.